Coeus Supplier Experience Portal

Coeus SEP helps you to increase agility and resiliency across your supply chain, with optimized data shared with every supplier, forging a trusted partnership, driven by data and dynamically changing requirements.

The pandemic highlighted significant weaknesses globally, and near real-time stock and sales management visibility across your complex distributed ecosystem is paramount for your business, to stay one step ahead of your competition and to continue to satisfy your customers.  

Traditionally Supplier Performance tools help organizations determine whether their supplier is doing work as expected. Organizations will already have specifications, metrics, and service level agreements in place for this. This is the baseline standard of your business, typically measured reactively or by exception. Coeus supplier performance is about taking these protocols to the next level and becoming more proactive. 

Coeus Supplier Experience portal presents your active data in your suppliers’ world, at their fingertips, in near-real time. To truly provide world-class supply chain performance, tier 1 Merchants work with their supply chain in partnership, and suppliers are a fully connected extension of the business data. Coeus Supplier Experience portal delivers on this promise and is available, and configurable to suit any merchant’s needs. 

Organizations may be able to improve performance by consolidating their suppliers. Pros may include better supplier relationships, cost savings, and time savings. Cons include a lack of contract flexibility, requiring a strict vendor selection process, and more.

That’s the traditional approach, with a focus on cost savings. The modern, sector-leading approach is to look at every supplier as an opportunity to drive improved operational efficiency and innovation, whilst supporting their digital transformation to gain capacity and “up their game”. At the same time, along the way, strengthen their pledge to focus their expertise on you, your brand, and your goals. 

Identifying and managing supply chain visibility is the ability for stakeholders to access real-time data related to the order process, inventory, delivery, and potential supply chain disruptions. Lack of business-to-business sales, stock and invoice transaction visibility is a significant challenge that the Coeus Supplier Experience portal resolved. Supplier-driven insights from their data in your systems identifies opportunity and leads to a new level of dynamism and behaviour.

Existing Coeus SEP Merchants have real-life examples where suppliers have proactively responded to upcoming events, interfaced Coeus SEP data with their own in-house manufacturing and planning tools, and planned for upcoming scenarios far earlier than ever before, reducing fragility and supply chain risk. 

Some of our Merchant customers witness so much value to their supply chain from the Coeus Supplier Experience portal that they charge a license fee for access. Merchants can choose to do this across the entire supply chain or focus on paid-for access to top-tier suppliers. The decision is yours!

One of our Coeus customers returns a 7-figure revenue stream from an annual subscription to this service and has found that charging for access delivers even more focus and returns the desired result of stronger long-term partnerships with those suppliers willing to invest.