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THE IMPORTANCE OF DATA IN THE SUPPLY CHAIN

WHY IS DATA SO IMPORTANT TO THE SUPPLY CHAIN?

In any supply chain there is naturally a constant flow of data. And this data comes from both the supplier and their customer, the retailer, and vice versa. 

Sharing accurate data between the two aids better communication and helps to keep both ends of the supply chain on the same page. In turn, this leads to more effective decision making and ultimately better business.

More and more companies are seeing the huge benefits in using supply chain management software to help share this data in a way that is mutually beneficial for both the supplier and the retailer. 

TAKE A LOOK - SUPPLY CHAIN MANAGEMENT SOFTWARE IN ACTION

Watch this 3 minute demo for a quick overview of the innovative supply chain management software offered by Coeus SEP

THE ROLE OF DATA

As a supplier, it's important for us to understand that we are not the only supplier to our customer. 

Yes, our world is completely consumed by the 300 items we supply on a daily basis, but we must bear in mind that our customer has over 30,000 products in their store.

The benefits of customer satisfaction in business are very clear, including:

  • Return custom
  • Positive word of mouth
  • and most importantly, increased profits. 

Where data comes in
Having access to data, and not just any data, but accurate and meaningful data, will help us to in turn help our customer to improve not only availability, but in the end, customer satisfaction. 

 

Where data comes in
Having access to data, and not just any data, but accurate and meaningful data, will help us to in turn help our customer to improve not only availability, but in the end, customer satisfaction. 

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IN SUMMARY

  • Suppliers must take into account the wealth of data that their customer is facing
  • Product insight is vital to help guide the customer in making decisions
  • It’s crucial that data is accurate and meaningful
So, why is data important to us ... the supplier?

PRODUCT INSIGHT

Being able to understand how our products are performing is a great place to start. Data helps us to get invaluable insight into the following questions:

  • Which products are selling and which aren't?
  • Which stores are running out of stock and which ones are swimming in it?
  • Are we seeing any trends?
  • Do some products perform better at certain times of year?

As experts of our product range, we are best placed to help with these challenges. 

 

We can alleviate the pressure on our customer, who looks after 30,000 products, by analysing "their" data on our range of 300 products in order to make recommendations to improve availability. This can be done with accurate and timely sales (both value and quantity) and stock data at the absolute lowest level i.e. Daily Store Sales and Stock.

 

We can alleviate the pressure on our customer, who looks after 30,000 products, by analysing "their" data on our range of 300 products in order to make recommendations to improve availability. This can be done with accurate and timely sales (both value and quantity) and stock data at the absolute lowest level i.e. Daily Store Sales and Stock.
Sales Performance 1

AN AFFORDABLE SUPPLIER PORTAL SOLUTON

Improve your product insight with a Supplier Experience Portal provided by Coeus BI that provides data for:

  • Your promotional performance
  • Invoice analysis for reconciliation
  • Proactive stock availability
  • Demand planning data exports
  • Product performance comparisons

And all within 60 seconds!

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ACCURATE FORECASTING

Next, we move on to discuss the “platinum unicorn” of data requests…a “good” order forecast. 

What makes a good order forecast? 
Knowing how well your products are performing and being able to spot trends allows you to accurately forecast for the future, including for promotions, events and so on. 

 

What makes a good order forecast? 
Knowing how well your products are performing and being able to spot trends allows you to accurately forecast for the future, including for promotions, events and so on. 
What makes a good order forecast? 
Knowing how well your products are performing and being able to spot trends allows you to accurately forecast for the future, including for promotions, events and so on. 

Ultimately accurate demand forecasting that is based on quality data provides both supplier and customer with the best opportunity to maximise profit.

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DISCOVER THE VALUE OF A SUPPLIER EXPERIENCE PORTAL

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IN SUMMARY

Product performance insight leads to good order forecasting which is crucial for:

  • Spotting customer/sales trends
  • Planning promotions and events
  • Decision making and long-term business plans

THE VALUE OF DATA IN THE SUPPLY CHAIN

FOR THE CUSTOMER

It’s ensuring the maximum amount of product is sat on the shelf at both the start and end of the day. 

There’s nothing worse for a customer than being the first one in a shop at 9.00am only to find the shelves are empty. Equally, the customer who drops by after work to find there’s no stock left of the item they were after, leaves disappointed.

FOR THE SUPPLIER

It’s about efficiency. Ordering the correct amount of materials, packaging and, of course, resources to fulfil these orders.

There’s nothing worse for a supplier than the realisation that too much of something is currently making its way to the warehouse or, even worse, that not enough has been ordered. We must get the balance right.

Planning is the cornerstone of every successful supplier operation.

 

Planning is the cornerstone of every successful supplier operation.

HOW CAN YOU MAKE THE MOST OF YOUR DATA?

Supplier Experience Portal - Coeus SEP will assist you with every element of a successful supply chain. Take a look at this 3 minute demo of the system in action 

IN SUMMARY

  • Shelves should be well stocked from am to pm to meet customer demand
  • In order to be efficient, the correct balance of stock is crucial
  • This efficiency comes with demand planning

CONCLUSION - WHY DATA IS IMPORTANT TO THE SUPPLIER

In the supply chain, the retailer has such vast amounts of data (from multiple suppliers) on vast amounts of products. Therefore, it always makes sense for a supplier themselves to analyse their own product data and the data from their customer in order to get a rounded view of their products’ performance. 

Sharing this insight back to the customer should:

  • improve stock efficiency
  • reduce errors
  • forecast demand
  • plan promotions.

In doing so, this can only maximise business opportunities for both parties. The use of a Supplier Experience Portal supports such smooth and effective collaboration and can help take businesses to the next level.

luke-craven
Luke Craven Qlik Consultant

ABOUT THE AUTHOR

Luke Craven is the Qlik Consultant at Catalyst BI, specialising in supply chain forecasting and planning. With over 13 years’ experience of managing fashion and retail supply chains, Luke’s role involves building product and store level forecasts to drive sales through improved availability and reduction in waste and dead stock. He reports on the key metrics within the supply chain, using Qlik Sense Analytics, including supplier performance, depot performance, sales, wastage, availability and forecast accuracy.

View Lukes Linkedin Profile

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